COMPLAINT BOOK
The Hotel has manual complaints book. By December we will implement the digital complaints book.
CONSUMER CONFLICT ARBITRATION CENTER IN MADEIRA
Geographic Area: Contracts concluded in the Autonomous Region of Madeira
Limit Amount: 30 000,00 Euros
Cost: Free
Average resolution time: 30 days
Information: Customer Service: Business days from 8.00 to 20.00h
Contacts:
Postal Address: Rua da Figueira Preta, n.º 10, 3.º andar
9050-014 Funchal
Phone: 00351 291 750 330
Fax: 00351 291 750 339
